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Love Coupons Australia

Love Coupons Privacy Policy

Read the Love Coupons privacy policy for full information on how data is used, processed and stored.

Effective Date: February 12, 2026

Love Savings Group Limited ("we," "us," or "our") operates the Love Coupons website (https://www.lovecoupons.com.au). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Website. By using our Website, you agree to the practices described in this Privacy Policy.

1. Who We Are

We are Love Savings Group Limited, a company registered in England and Wales (Company Number: 11734108), with our registered office at Kemp House, 124 City Road, London, EC1V 2NX, United Kingdom. We operate the Love Coupons website for users in Australia and are committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: If you sign up for our newsletter or marketing emails, we collect your email address.
  • Device and Usage Data: We automatically collect information such as your IP address, browser type and version, device type, operating system, pages viewed, referring URL, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to operate our Website, analyse usage, and support marketing efforts. For more information, see our Cookie Policy.
  • Contact Form Data: If you contact us via our contact page, we collect your name and email address to respond to your enquiry.

3. Legal Basis for Processing

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), we collect and process your personal information on the following bases:

  • Consent: Where you have given us clear consent to process your personal information for a specific purpose, such as receiving our newsletter.
  • Legitimate Purpose: Where the collection and use of your personal information is reasonably necessary for one or more of our functions or activities, such as website analytics and fraud prevention.
  • Legal Obligation: Where processing is necessary to comply with an applicable Australian law or court order.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, operate, and improve our Website and services;
  • To send you marketing communications and newsletters, where you have opted in;
  • To analyse Website usage, trends, and performance;
  • To protect the security and integrity of our Website;
  • To detect and prevent fraudulent or unauthorised redemption of unique coupon codes;
  • To respond to your enquiries via our contact form;
  • To comply with legal obligations and enforce our policies.

5. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: Third-party vendors who help us operate our Website, send marketing emails, or analyse usage. They process data only on our behalf and under our instructions.
  • Advertising and Analytics Partners: We use tools such as Google Analytics to understand how users interact with our Website. These partners may use cookies or similar technologies.
  • Retail Partners: If you click a coupon or link to a partner, certain information (such as cookies or referral data) may be shared to track your use of their offer.
  • Legal and Regulatory Authorities: If required by law, regulation, legal process, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

We do not sell your personal information.

6. International Data Transfers

As we are based in the United Kingdom, your personal information may be transferred to and processed in the United Kingdom or other countries outside Australia. Under APP 8, before disclosing personal information to an overseas recipient, we take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to your information. By using our Website, you acknowledge and consent to the transfer of your data to the United Kingdom.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained in anonymised form.

8. Your Rights

Under the Australian Privacy Act 1988 and the APPs, you have the following rights:

  • Right of Access: Under APP 12, you may request access to the personal information we hold about you.
  • Right to Correction: Under APP 13, you may request that we correct inaccurate, out-of-date, incomplete, irrelevant, or misleading personal information.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time, for example by unsubscribing from our newsletter.
  • Right to Complain: You have the right to complain about our handling of your personal information.

To exercise any of these rights, please contact our Data Protection Officer at dpo@lovesavingsgroup.com. We will respond to your request within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Children's Privacy

Our Website is intended for individuals aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: